Terms of Sale
Terms of Sale
Elkin, NC 28621
1-866-445-9993
wholesale@colonialcandle.com
Office hours: Mon - Fri 8:00 a.m. to 4:00 p.m. EST
THIRD-PARTY MARKETPLACE POLICY
- All third-party sales are strictly prohibited. Wholesale customers may not list, sell, or otherwise make Colonial Candle® and/or any of it's affiliated brand products (Ex. Manly Indulgence®) available on eBay, Amazon, Etsy, Walmart, or any other third-party website or online marketplace under any circumstances.
PRICING:
- All prices are FOB shipping point and against credit card authorization. Credit card will be charged on the day of shipment.
- MVP accepts the following credit cards: Visa, MasterCard, American Express, Discover.
- All products are invoiced in U.S. dollars and all payments must be made in U.S. currency, regardless of the country the order originates from.
NEW ACCOUNT TERMS:
- All accounts placing an initial order with MVP Brands must complete a Customer Profile. MVP Brands is required to have a copy of all accounts’ State Sales Tax ID Certificates on file, if applicable. Your first order can be approved promptly, if you prepay and if you have submitted a copy of your State Sales Tax ID Certificate.
- Orders will be billed and shipped by MVP Brands upon acceptance and approval at our offices in Elkin, NC.
TERMS OF ORDER AND PRICING:
- The minimum reorder (excluding freight) is $200.00.
- The minimum initial order amount for a new account is $350.00 (excluding freight), with the exception that a current customer may open with Colonial Candle® at $200.00.
- Items must be ordered according to the minimum order quantities. Items ordered in less than minimum order quantity or items not ordered in multiples of the minimum order quantity will automatically be increased to the minimum order quantity or the next multiple.
- All prices are subject to change without notice.
- All MVP Brands orders must be separate orders and must meet the minimums separately.
SHIPPING:
- All orders are subject to shipping charges.
- We use United Parcel Service (UPS) or FedEx Ground Services, depending on best rates and service available.
- Due to the nature of the products, some items will be shipped in oversized cartons that may result in higher freight costs.
- Orders requesting a future ship date may ship 7 days prior to the actual requested ship date.
- Fixture programs are available with qualifying orders but are subject to shipping charges.
DAMAGED GOODS/CLAIMS:
- Customers need to identify all visible damages at time of delivery and note with the carrier at time of signature.
- After receiving and checking in the entire shipment, notify our Customer Service Department of any claims.
- No claims will be accepted after 30 days of invoice date; all claims submitted must reference the related invoice number.
- No returns will be accepted without proper authorization, and no credit will be given for unauthorized returns.
- If breakage and/or shortage should occur, the saleable merchandise is subject to invoiced payment terms.
- Price tagged or shopworn merchandise may not be returned.
- Any shipment that is refused will be subject to a re-stocking fee in the amount of 10% of the total merchandise amount, plus all freight costs for delivery and return.
WARRANTIES:
- MVP Brands warrants that all Products will comply with all specifications contained in its catalog and invoices for the Products. EXCEPT AS SPECIFICALLY PROVIDED HEREIN, MVP BRANDS HEREBY DISCLAIMS ANY AND ALL WARRANTIES, EXPRESSED OR IMPLIED, INCLUDING THE WARRANTIED OF MERCHANT ABILITY AND OF FITNESS FOR A PARTICULAR PURPOSE. MVP Brands shall not have any liability for lost sales or profits or consequential or incidental damages.
NOTICE AND AGREEMENT:
- The goods listed above may be protected by copyright and other intellectual property laws. By accepting the goods, you agree not to duplicate, modify, or create a derivative work from same without express prior written permission from the copyright owners.
These Terms of Sale are governed by the laws of the State of North Carolina 2013.